The Measurement Imperative

Continuous improvement in any endeavor is contingent upon active, objective measurement, analysis, and application of the results. This axiom is particularly true in the human resources (HR) world, as market factors are contributing to rapid changes in HR strategy. The economy, globalization, mergers and acquisitions, labor shortages, and changing workforce demographics are just some of the challenges facing HR organizations today. HR leaders across the globe are asking themselves many of the same questions:

• How can we better link HR outcomes to business outcomes?
• How can we be more predictive and less reactive to change?
• How can we become more strategic contributors to the business?